Excel Physical Therapy FAQs

Q: What is physical therapy?
A: Physical Therapy is a healthcare profession involved in evaluating, diagnosing, and treating muscular skeletal disorders. Physical Therapy provides services to individuals to develop, maintain, and restore maximum movement and functional ability. Physical Therapists are licensed healthcare professionals with a Masters or Doctorate Degree in physical therapy. Physical therapy can effectively treat a wide variety of ailments.


Q: Is Physical Therapy right for me?
A: At Excel Physical Therapy, our patients are of all ages with varying diagnoses. Each patient is evaluated and diagnosed on their initial visit to determine if physical therapy is right for you. A physical therapy treatment plan is designed and tailored to each individuals needs. We treat everything from neck and back ailments, sports injuries, balance disorders, dizziness, post surgical issues, and many more.


Q: Do you accept my Health Insurance?
A: We accept most Health Insurances including Medicare, Blue Cross, Tufts, United Health, Aetna, Harvard Pilgrim, Cigna, Worker's Compensation, as well as many others. Most Health Insurers cover physical therapy depending on your plan. You can call the customer service number on the back of your card and ask for your physical therapy benefits. They will be able to provide information regarding how many visits a year you are allowed as well as copayment and deductible information. Most insurances require a prescription to attend physical therapy. Therefore, you should obtain a prescription from your referring physician to attend physical therapy.

Your physician may request it or you may suggest it. If you would like to attend physical therapy without a physician referral, you are permitted on a pay-per-visit basis that does not involve insurance.


Q: How often do I come to Physical Therapy?
A: Depending on your evaluation assessment, a physical therapist will determine an appropriate plan of care for your condition as well as an appropriate frequency of visits. Most patients attend physical therapy between 1 to 3 times per week for approximately 4 to 6 weeks. However, every patient's treatment direction may differ.